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Privacy Policy

Your privacy matters. Here's how we protect explorers and families.

Last updated: February 2026 · Version 2026-02-20

Information We Collect

  • Account Information: Name, email, age range (not exact birthdate), and explorer name.

  • Learning Data: Progress, scores, and activity within learning modules.

  • User Content: Drawings, stories, and creations within the platform.

  • Usage Data: Pages visited, features used, session duration (aggregated).

  • Parent Data: Email and contact information for parent accounts.

  • AI Avatar: Optional single photo sent to Google Gemini for one generation and not retained after.

How We Protect Your Data

  • All data encrypted in transit (HTTPS/TLS) and at rest.

  • Child data stored separately with additional access controls.

  • We do not sell, rent, or share personal information.

  • AI interactions processed through safety-filtered APIs.

  • Regular security audits and vulnerability assessments.

  • Photos are stripped of EXIF/GPS metadata before processing.

How We Use Your Information

  • To provide and improve the educational experience.

  • To personalize learning paths and content recommendations.

  • To generate progress reports for parents and guardians.

  • To communicate important platform updates.

  • To maintain safety and prevent misuse.

  • We do NOT show behavioral advertising to children.

Third-Party Service Providers

  • Stripe, Inc., processes card payments for parent-paid gifts; Stripe receives card info directly, we never see it.

  • Resend, sends transactional email (parent consent, receipts, reminders).

  • Google (Gemini API), powers AI avatar generation; photos not retained by us after processing.

  • MongoDB Atlas, encrypted primary data store.

Your Rights

  • Access: Request a copy of all data we hold (Parent Dashboard → Export data).

  • Correction: Update or correct any inaccurate information.

  • Deletion: Request complete deletion of your account (Parent Dashboard → Delete account).

  • Portability: Export your data in a standard format.

  • Revoke: Withdraw parental consent at any time (Parent Dashboard → Revoke consent).

Children's Privacy (COPPA)

  • We comply with the US Children's Online Privacy Protection Act.

  • Verifiable parental consent is obtained before any child under 13 continues using the service past the 72-hour grace window.

  • Parents can review, modify, or delete child information at any time.

  • We collect only the minimum information necessary to run the service.

  • No behavioral advertising targeted at children.

  • No kid-to-kid money, Stars are in-game currency only; only parents can fund real-money gifts.

Data Retention

  • Account data is retained while the account is active.

  • After parent-initiated deletion, all personal data is removed within 30 days.

  • Transaction records (for paid gifts) may be retained up to 7 years for tax/legal compliance.

Contact Us About Privacy

  • Privacy questions: privacy@isaiahsworld.com

  • Data requests: datarequests@isaiahsworld.com

  • COPPA inquiries: parents@isaiahsworld.com

  • Response time: Within 10 business days.

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